Free water softener with every tankless install
Right now, every tankless water heater we install comes with a free water softener, plus up to 20% off the package.
There is a reason we pair them. Salt Lake Valley water is hard, and hard water is what ruins tankless units. Soften the water and the heater lasts. So we install both at once.
What decides the price
Two houses on the same street can be very different tankless jobs, so we price each one after seeing it. Three things decide it:
- The gas line. Tankless units need far more gas than a tank. If the meter is close to the heater, the upgrade is short. If it is on the other side of the house, it is a longer run.
- The venting. A tankless unit can’t use the old tank’s metal flue. It needs its own vent, usually out a side wall.
- Where it goes. Hanging it where the old tank sat is simplest. Moving it costs more.
You get an exact number for your house before we start. Still deciding? Read tank vs. tankless water heaters in Utah.
What changes when you go from a tank to tankless
A tankless unit is not a drop-in swap. Here is what we do on a conversion:
- Drain and remove the old tank.
- Mount the tankless unit on the wall. It is about the size of a suitcase, so you get floor space back.
- Upsize the gas line so the unit gets the gas it needs at full fire.
- Run new venting and a fresh air intake to the outside.
- Add a condensate drain. High-efficiency units make water as they run, and it has to go somewhere.
- Install isolation valves, so the unit can be flushed later without cutting pipe.
- Connect power. Tankless units need a standard outlet for the controls and fan.
- Set it up for altitude and test it. We check gas pressure and temperature at the tap.

Is tankless right for your house?
It is a good fit if:
- You run out of hot water with a tank
- You have a big soaking tub, or a full house in the mornings
- You want the floor space back
- You plan to stay in the home long enough to get the benefit of a longer-lasting unit
A tank may be the better call if:
- You need the lowest cost today
- Your gas meter is far from the heater and the line would be a long, expensive run
- The home is all-electric. Whole-home electric tankless units need more electrical capacity than most panels have to spare.
If a tank is the better fit, we will say so and quote you a standard water heater replacement instead.
Tankless in Utah: cold water and altitude
Two local things matter for sizing.
Winter water is cold. A tankless heater is rated by how many gallons a minute it can heat by a set number of degrees. In January, water comes into a Utah home much colder than it does in Arizona or Texas, so the same unit delivers fewer gallons a minute here. We size for winter.
Altitude cuts output. Gas appliances make less heat at elevation because the air is thinner. Salt Lake sits around 4,300 feet and Park City around 7,000. Manufacturers publish high-altitude settings, and we set the unit up for where your house actually is.
Tankless repair and maintenance
Already have a tankless unit? We repair and service them. The most common problem by far is scale. If your unit is throwing an error code, short-cycling, or going cold in the middle of a shower, it likely needs to be descaled. In hard water without a softener, plan on a flush once a year.
Building new?
Tankless is easiest to install when the house is being built, because the gas line and vent can be sized for it from the start. See new construction plumbing.
We install tankless water heaters across Salt Lake County, including Salt Lake City, Sandy and West Jordan. See all service areas.
